Customer Lifecycle Management

Ensure a seamless customer experience

Get a FREE Lifecycle Analysis for your enterprise with no commitment to purchase.

We'll map out these 4 steps to increase traffic, conversions and repeat business at every brand touchpoint:
Lifecycle Analysis

We dig deeper to give you fresh insight into your customers’ journey including:

Entry points
Onboarding
Engagement
Conversion
Repeat & loyalty

Customer journey Map

We map out the key stages in a format easily accessible by all including:

Diagram overview
Spreadsheet detail
Attrition red flags
Revenue opportunities
Next steps

lifecycle Automation

Our team of digital marketers we apply set and forget solutions including:

Adword campaigns
Transactional replies
Drip campaigns
VIP call-outs
Push notifications

Success Management

Your ongoing campaign management can be left in our expert hands including:

Performance reporting
Communication stats
Lead generation
Financial performance
Repeat business

Methodology

End to End Database Monetization

1. LIFECYCLE ANALYSIS: WHERE YOU ARE NOW
Get a FREE analysis followed by a detailed evaluation and understanding of your customers, their touchpoints, the market, competition, partners, SWOT

2. CUSTOMER JOURNEY MAP: WHERE YOU WANT TO GO
Setting out measurable performance and financial goals with a defined timeline to ensure you get to where you want to be when you want to be there

3. LIFECYCLE AUTOMATION: GETTING THERE
Implementing Adwords campaigns and automated communications aimed at increasing traffic, revenue and repeat purchases

4. SUCCESS MANAGEMENT: MEASURE AND OPTIMIZATION
Ongoing reporting to monitor success and action taken based on analysis to fully optimize performance.

  • % INcrease in traffic
  • % increase in requests
  • % increase in conversions
  • % increase in repeat purchases
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Testimonials

Get in touch

For a FREE Lifecycle Analysis for your enterprise, contact us today!

PACKAGES

We have 3 out of the box solutions for your enterprise.
Choose the right one for you.

Bronze

Get started!

950

  • FREE Lifecycle Analysis
  • Detailed CRM SWOT Analysis
  • CRM Lifecycle Mapping
  • Lifecycle Value Implementation
  • Reporting Set-Up

Silver

Get pumped!

1950

  • FREE Lifecycle Analysis
  • Detailed CRM SWOT Analysis
  • CRM Lifecycle Mapping
  • AdWord Campaign Implementation
  • Lifecycle Value Implementation
  • Reporting Set-Up
  • Optimisation Set-Up

Gold

Get it all!

2450

  • FREE Lifecycle Analysis
  • Detailed CRM SWOT Analysis
  • CRM Lifecycle Mapping
  • AdWord Campaign Implementation
  • Lifecycle Value Implementation
  • AdWord Campaign Optimisation
  • Bi-weekly Newsletters
  • Ongoing Reporting
  • Ongoing Optimisation
  • In-house Training
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